We believe that social media is an effective method of communicating with current and prospective customers, healthcare professionals, and the curious. We welcome discussion across our multiple social channels, but request that users remain respectful and constructive when leaving comments or posts.
Our social channels act as platform for sharing company updates, news, events and other useful and educational information. We value the engagement and feedback that we receive from our audience through these channels.
Social Medical Channel Policies:
HEXO Corp updates and monitors its social media accounts during regular business hours from Monday to Friday. Comments and mentions from users outside of these times will be reviewed at the beginning of the next business day.
We reserve the right to edit or remove comments that:
In short, please be respectful and make sure that your comments are relevant to where they are posted. Individuals found to repeatedly violate the set terms may be blocked or have their content removed from our community pages. If you feel that the removal of your content, or the blocking of your access is unwarranted, please contact us.
We try to respond to all questions and comments across our social channels. If you do not receive a response quickly enough, or wish to discuss an urgent matter, please call us at 1-844-406-1852 or email us at email@example.com.